The Customer Loyalty Ladder Scheme

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  • Business model


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The Customer Loyalty Ladder is a concept that has been around for a while. It is used to measure customer loyalty. A customer loyalty ladder is a method of measuring the level of customer loyalty and how it changes over time. The ladder can be used to measure the levels of customer satisfaction, retention, and abandonment. The ladder gives an idea of how customers are responding to your brand and products, which can help you decide on what actions need to be taken.
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