The Scrum process is a framework for managing work in teams. It helps the team members to be more productive, and it also helps the team to maintain transparency. The Scrum process has been around since 1993 when Jeff Sutherland and Ken Schwaber created it. The first documented use of the term “Scrum” was by Jeff Sutherland in his book "The Scrum Manifesto." The goal of the scrum process is to provide a framework for making work visible, giving everyone in the organization a chance to see what their colleagues are working on and how their contributions fit into the bigger picture.