The scenario approach is a design-thinking tool that helps in developing creative solutions to problems. It is used by organizations to help them understand the context of their business and create new ideas for solving complex problems. When organizations use this tool, they can identify the key stakeholders, main actors and potential scenarios that could happen in the future. Then they can develop scenarios based on these key actors and then test them with potential stakeholders to get feedback. The process of developing scenarios starts with understanding the context of an organization and identifying key stakeholders. The next step is identifying potential scenarios based on these key stakeholders and then testing them with potential actors to get feedback.