A process flow diagram is a graphical representation of the process flow of an organization. It shows the steps and the order in which they are performed. The process flow diagram cyclic is a type of process flow diagram that can be used to depict a cyclical pattern in processes. It starts with one particular point, moves to another point, then back to the first point again and so on. This type of process flow diagram can be used for various purposes such as illustrating how a customer’s behavior is influenced by marketing actions, illustrating how a service provider’s performance is affected by customer needs, or illustrating how an organization’s operations are affected by its strategic goals.