The maturity model is a framework for understanding the development of an organization. It is used by organizations to help them understand what their customers want and how they can provide it. The maturity model is about the way organizations view their people, processes, products and services. It helps organizations to understand how they are going to change over time as they grow and evolve into different forms of business. The maturity model helps the organization understand the type of people that are going to be working in it in the future and also gives them some ideas on how they can use technology in order to meet their needs while providing value for customers in future.