The digital transformation process is a complex and multifaceted one. It involves the use of technology, business strategy, organizational design, and culture change. The digital transformation process begins with a thorough understanding of the business needs. This can be achieved by performing customer research and analyzing data to identify where the company is currently and where it wants to be in the future. The next step is to create a strategy that will help them reach their goals in a timely manner. The strategy should include milestones that need to be met along with time frames for each milestone. This will help them get a clear idea of how long it will take for them to reach their goals.