Customer Journey is the process of how a customer interacts with a company from the very first contact to the last interaction. The customer journey starts with an individual who has awareness of a product or service and might be looking for information about it. The next step is when they have decided to buy the product or service and are in contact with the company. The final step would be when they have been fully satisfied by their purchase. The customer journey helps companies understand what customers need and want, and how they can improve their services by catering to these needs. New retina ready design makes it the best graphics on any device.
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