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FAQ Frequently Asked Questions
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Can I use downloaded templates and slides to create work for a client?
Answer:
Yes, you can use downloaded templates and sides to create work for your clients, as long as you follow the licensing terms. Please read the detailed rules. Read more
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What are the benefits of Premium Membership?
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You can download and use all of our slides and templates without attribution. You can upload an unlimited number of slides and templates. You will not see ads on the site. You can get fast support 356 days a year.
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Is my subscription plan automatically renewed?
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Yes, your subscription plan will automatically renew unless you cancel this option. To cancel your plan auto-renewal and avoid unwanted future payments, you'll need to cancel your subscription in your. profile
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Can I cancel my plan and request a refund on my purchase?
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You can get a full refund within 3 days of your purchase if and when you did not use the service, i.e. you did not download any resources. You can only request a refund for the current billing period, within 3 days of payment. Please note that previous payments are not refundable.
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Are my downloads unlimited as a premium user?
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Yes, you can download unlimited slides and templates.
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I have a Premium membership. Can I not attribute a link to your site?
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Yes, you can use templates and slides without attribution. Detailed usage rules.
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How does premium subscriber support work?
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Premium subscriber support is available 365 days a year. The maximum response time to requests is 24 hours, but on average, we respond within 1-2 hours. Please use this form to send us a message. Try to be as detailed as possible, so we can quickly offer a solution.
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What questions can I ask the support service?
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You can contact our support on all matters of service, payments, subscriptions, as well as technical issues. For example, we can help you with technical issues with the templates.
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Does the premium subscription include customization of slides and templates?
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No. We do not provide template customization services.
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I still have more questions. How can I get an answer to them?
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Please contact our support team and we will answer all your questions.
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